Questions on paying, delivery and this site

Visa and Mastercard, debit or credit, typed on a secure card payment page that belongs to the checkout. Apple Pay, Google Pay and Link sit beside the card option, so a card saved in your phone wallet works too. Each method lists its own service fee before you confirm.

Yes, Klarna is one of the payment methods at the checkout. Its instalment and pay-later terms are Klarna's, shown when you choose it, and the checkout adds the service fee that Klarna carries there. Klarna decides on approval, not this shop and not the checkout.

Two reasons are possible. The payment method adds its service fee once you pick it, and the cheapest offer may have changed between loading this page and opening the checkout. The euro amount shown there is the one you actually pay; the pound figure here was an estimate.

When the delivery form is sent. Until the trader has the e-mail of your EA account and the backup codes, nobody can begin, so fill it in straight after paying. From then on the checkout gives the window as within 2 hours, and the order page shows its progress.

The trader stops and the order waits. Open the security settings of your EA account, view your backup codes again and send unused ones to checkout support in live chat, together with the order number. The details on the order page itself cannot be edited once sent.

Write to checkout support in live chat as soon as you notice, with the order number and the correct address. Support can tell you whether the order can still be corrected. Once work has begun on a wrong account, the refund rules for orders already under way apply.

FC Coins Hub is an independent UK shop front run by Theo Wells; the details are on the contact page. It is not part of EA, of any console maker or of any club. Orders and payments are handled by the checkout this site sends you to.

Checkout support is open day and night by live chat, by Discord and by e-mail, all linked from the checkout's pages, and only it can see your order. Questions about this website, its prices or its texts go to the address on the contact page.

No cookies at all, and nothing is kept in your browser's storage either. A small script reports the page address, time on the page and clicks to this site's own server, which passes a shortened, salted code instead of your IP address to the statistics panel. The privacy page lists every item.